Telephone Recovery Support

Research shows that up to 85% of persons leaving a residential treatment setting receive no follow-up.  The importance of Baby holding mobilecontact at this point is critical. We believe that a phone call can make the person feel wanted, included and cared about.

FAVOR Pee Dee provides Telephone Recovery Support (TRS), an innovative peer-to-peer recovery support service.  We offer weekly telephone calls to people in recovery to “check in” and see how they’re doing.  Recoverees are given support and encourage-ment as well as information about community resources, all recovery, 12-step meetings or other supports that may help them maintain their recovery.  It is a no-charge voluntary service offering a means of extending a person’s length of time in recovery.

Individuals interested in signing up for this service will need to provide contact information, preferred time and date, location, and if we can leave a message on an answering machine.

Calls are made by trained FAVOR volunteers that are, in most instances, in recovery themselves.  TRS calls are made Monday – Friday from 9 a.m. – 8 p.m.  The volunteer may be able to provide information about community resources, different pathways to recovery, educational classes and much more.  On average, people receive calls for 8-10 weeks, often much longer.

Each coach or volunteer works to ensure consistent and genuine messaging, empathy, caring and concern using motivational interviewing techniques so they can provide peers with the recovery supports they need to maintain their recovery.

We do know that our calls help people in recovery when a relapse occurs. When someone tells us they have relapsed, we don’t kick them out of the program; we keep calling them, checking in with them, seeing if they want help. When someone is down, that’s when he or she needs the most support. FAVOR is often the only encouraging voice heard at a critical junction on the road of their recovery.  We have the unique opportunity to help get them back into recovery.

Our goal is to shift the focus from acute or episodic care for substance use disorders to a recovery management model where the recovering person is offered support over a longer period of time.Telephone recovery support helps people in recovery stay in recovery.

How to Sign Up: 

To enroll,  e-mail us at: